# Frequently Asked Questions

Frequently asked questions can arise from various sources. Typically, you are working on a story or a bug and you want to preserve your findings for future reference. In such a case, you can simply add a tag `FAQ` to the work item. Then the shared query [FAQ Work Items](https://xwr.visualstudio.com/jambor.pro/_queries/query/3007dd06-8f69-48ed-bba8-57e0a64a84f4/) will display all work items tagged with `FAQ`. This way, you can easily share your findings with other team members and find them later. If you have a finding outside of working on a story or bug, you can simply create a new work item of type task and tag it with `FAQ`.

Link to the shared query: [FAQ Work Items](https://dev.azure.com/ypsag/IT/_queries/query/4911db3a-27e1-467f-982e-b5498b7241ff/)

This approach does not change the process for handling the work item. You still close the story or bug when it is completed.

If an FAQ is no longer relevant, you can simply remove the tag `FAQ` from the work item.

The shared query is created quite simply: include work items from all projects that include the tag `FAQ`.
